Graduate Intern

Our client is a premium relocation and logistics company specializing in residential, office, and staff relocations. We pride ourselves on delivering a seamless customer experience through professionalism, attention to detail, and exceptional service. Position Summary The Graduate Operations Intern will provide administrative and operational support to the Director by assisting with quotations, invoicing, site assessments, job preparation, and client coordination. This is a development role designed to expose a recent graduate to business operations within a growing logistics company. As such, the role is primarily supportive, and all quotations, invoices, operational decisions, and client commitments must be reviewed and approved by the Director before implementation or communication. Key Responsibilities Quotations & Administration - Prepare quotations based on information gathered during client assessments. - Prepare invoices for completed jobs. - Track quotation approvals and maintain a quotations register. - Follow up approved quotations for conversion into confirmed bookings. - Maintain accurate client records and job documentation. - Site Assessments - Conduct residential and office relocation assessments. - Accurately capture inventory, access requirements, and special handling requirements. - Take photographs and measurements where required. - Prepare assessment reports for review by the Director. - Operations Support - Assist in preparing jobs prior to execution. - Coordinate packing material requirements. -Confirm labour requirements based on guidance from the Director. - Support scheduling of relocations. - Maintain operational records and checklists. - Client & Team Liaison - Act as the first point of contact for routine client enquiries. - Provide clients with updates regarding scheduled jobs where appropriate. - Liaise with drivers and relocation teams to support smooth execution. - Escalate operational issues promptly to the Director. - General Administrative Support - Maintain electronic filing systems. - Prepare weekly operational summaries. - Assist with procurement of operational supplies. - Perform any other reasonable duties assigned by the Director. Skills & Competencies The successful candidate should demonstrate: - Excellent organisational skills - Strong attention to detail - Good written and verbal communication - Professional customer service - Ability to follow instructions accurately - Ability to prioritise tasks - Strong computer literacy (Microsoft Office and Google Workspace) - Willingness to learn - High levels of integrity and accountability Qualifications - Bachelor's Degree (completed or awaiting graduation) in Business Administration, - Logistics, Public Administration, Project Management, Supply Chain Management, or a related field. Personal Attributes The ideal candidate should be: - Reliable and dependable - Proactive - Detail-oriented - Professional in appearance and conduct - Customer-focused - Calm under pressure - Eager to learn and grow This internship provides practical exposure to operations management, customer service, business administration, logistics planning, and project coordination within a fast-growing logistics business. High-performing interns may be considered for future opportunities as the business expands.